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Warehouse and Customer Service Coordinator

Job Title: Warehouse and Customer Service Coordinator

Passion for Fishing & Fly Fishing a plus!

Join a team working hard to change women’s outdoor wear forever!

Purpose of Position:  Our company is seeking a reliable and dedicated individual to join our team as a Customer Service and Warehouse Manager. The ideal candidate will be able to handle multiple tasks, have a positive attitude, and be a great communicator.



  • Pack DTC (direct-to-consumer) and wholesale orders accurately and efficiently
  • Receive incoming products and tag them appropriately
  • Organize inventory to ensure timely and accurate order fulfillment

Customer Service:

  • Provide exceptional customer service to visitors to the Fishe stores and events
  • Respond to customer inquiries through email, Shopify chat, and phone calls in a timely and friendly manner
  • Manage returns and exchanges for customers

Retail Management:

  • Manage the retail floor and staff, including creating schedules for the two Fishe retail stores and warehouse
  • Ensure that the stores are clean, organized and well-stocked
  • Train and develop staff to provide exceptional customer service and achieve sales goals


  • Excellent customer service skills with the ability to resolve customer issues effectively
  • Experience with Shopify, email, and phone communication
  • Experience with packing orders, receiving products, and organizing inventory
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Ability to lift up to 50 pounds
  • Staff Management experience preferred


  • 40 hrs/week, Monday - Friday
  • Occasional Weekend Availability and/or Evening Availability


  • Employee Discount & Stipend
  • Outdoor Industry Discounts
  • Outdoor activity allowance
  • $18 - $21 per hour

If you are a reliable and dedicated individual with a positive attitude and strong work ethic, please apply for this exciting opportunity!

If you are interested in applying for the position, please fill out the form below!